Refund policy

Returns & Refunds

Every bar is made by hand, with love. Here's how we make it right if something goes wrong.

Because EJ makes every product herself in small batches, all sales are final. We do not accept returns, exchanges, or refunds based on scent preference, color variation, or texture — these are all natural characteristics of handmade products and part of what makes each bar, fizzy, or perfume roller unique.

We provide a full ingredient list for every product. Please review it carefully before ordering if you have known allergies or sensitivities. Seven Summers Soap Co. is not responsible for adverse reactions to our products.

We will always make it right if something is wrong on our end.
If your order arrives damaged, broken, or incorrect, please contact us within 3 days of delivery at sevensummerssoapco(at)gmail.com with your order number and a photo of the issue. We'll send a replacement following review.

Shipping issues
If your package is lost or arrives damaged in transit, please reach out within 30 days of your order date. After 30 days we are unable to offer replacements or refunds.

A note on handmade products
Each product is poured, cut, and cured by EJ herself. Variations in batch cut style, color, swirl pattern, and texture from product photos are completely normal and a sign that your product is truly handmade — not mass-produced. We think that's a feature, not a flaw!

Questions? We're always happy to help at sevensummerssoapco(at)gmail.com.

With soapy love,
EJ (& mom)