Returns & Refunds

Every bar is made by hand, with love. Here’s how we make it right if something goes wrong.

Because EJ makes every product herself in small batches, all sales are final. We do not accept returns, exchanges, or refunds based on scent preference, color variation, or texture — these are all natural characteristics of handmade cold-process soap and part of what makes each bar unique.

We provide a full ingredient list for every product. Please review it carefully before ordering if you have known allergies or sensitivities. Seven Summers Soap Co. is not responsible for adverse reactions to our products.

We will always make it right if something is wrong on our end.

If your order arrives damaged, broken, or incorrect, please contact us within 14 days of delivery at hello@sevensummers.co with your order number and a photo of the issue. We’ll send a replacement right away — no questions asked.

Shipping Issues

If your package is lost or arrives damaged in transit, please reach out within 30 days of your order date. After 30 days we are unable to offer replacements or refunds.

A Note on Handmade Products

Each bar is poured, cut, and cured by EJ herself. Slight variations in color, swirl pattern, and texture from product photos are completely normal and a sign that your soap is truly handmade — not mass-produced. We think that’s a feature, not a flaw.

Questions? We’re always happy to help at hello@sevensummers.co.

With soapy love,
EJ (& mom)